F.A.Q

1) Do you ship worldwide?

- Yes, we do ship to all countries.

2) What is the shipping time?

-Shipping time varies on a country by country from 1 to 9 days. For the USA, Canada, Australia, U.K, New Zealand takes up to 5 to 7 days, for European countries 2 to 4 days, local delivery in Slovenia 1 to 3 days  and the rest of the world 5 to 9 days.

3) How to clean the water bottles?

-We recommend cleaning them by hand with dishwashing soap & rinse them well with warm water. Never use hot water crystal may get faded.

4) Where are you located?

-We are from Slovenia, a tiny & beautiful country in the heart of central Europe.

Slovenia bled aerial view

5) Where do you ship from?

-All orders ship from Slovenia, Europe.

6) Are bottles BPA free & FDA approved?

- Yes, Our bottles are eco-friendly, 100% BPA-Lead free and FDA approved. They made of high-quality borosilicate glass and food grade stainless steel.

7) How to use crystal water bottles?

First time use rinse with warm water. You can also recharge your crystal every two months by putting them under the moon light, sunlight, with other crystals, reiki energy or running water. Studies have shown that the change to the water molecules made by crystals & gemstones happens in around seven minutes. Fill your bottle with whatever water you choose to drink, leave it in the bottle for approximately ten minutes and then enjoy!

If you have any question please contact us at info@gemsandvibes.com